mobile device management and deployment

mobicontrol available from Margin Solutions

MobiControl Version5
The Best Selling Mobile Device Management, Support and Security
solution for Windows Mobile devices just got a whole lot better.
SOTI MobiControl V5 has arrived!

MobiControl Version5
MobiControl Core Features

MobiControl is a next generation Mobile Device Management, Security and Support solution that is built using our world class Award Winning Technology.

Whether you are using consumer based devices for push email or ruggedised devices in the field, MobiControl is the solution of choice for rapid and reliable performance over any network for any size of deployment.

For more information, please call us + 61 2 8002 1350

MobiControl Architecture:

Architecturally, MobiControl has four components:
  1. Manager (Management Console)
  2. Deployment Server
  3. MS SQL Database
  4. Device Agent
The figure to your right illustrates a typical installation configuration. The Manager is installed on the workstations of the system administration / support personnel, and the Deployment Server(s) and MobiControl Database are installed on one or more servers.

With MobiControl, you can manage any mobile device or computer running any Microsoft mobile or desktop Operation System. MobiControl is compatible with all devices / computers running Microsoft Windows CE, Pocket PC, Windows Mobile, Smartphone, Windows XP, or Windows 2000 Operating Systems.


Mobicontrol architecture

mobicontrol advanced security
MobiControl’s Advanced Security center provides administrators with granular control over how mobile devices are used and how data is accessed:

Authentication Policy: Administrators can set user privileges for logging on to the device. User authentication using Active Directory credentials allows mobile devices to be authenticated on the network using the same credentials that end users use for existing computers / workstations, eliminating the need for multiple passwords and allowing seamless centrally managed user authentication management. MobiControl also supports an alternative user authentication system that can be used in situations where Active Directory user authentication is not required.

Device Lockdown Policy: This allows administrators to replace the standard device home screen and Windows Start button with a customizable home screen that allows users to access only specific applications and web sites, and prevents access to all other applications and device controls. This decreases the amount of down time caused by users changing settings that may adversely affect the operation of the device or application software, and also decreases support costs.
mobicontrol security login

Application Run Control Policy: MobiControl integrates tightly with the operating system to prevent restricted applications from being run on mobile devices. MobiControl’s Run Control Policies are much more efficient and secure than competing whitelist / blacklist solutions which use CPU and battery to constantly poll devices and shut down restricted programs only after they have had a chance to run and cause damage.

Out of Contact Devices Policy: Manage security on "out-of-contact" devices which are not able to connect to the MobiControl Deployment Server. This feature can be used to define security actions that can be triggered if a device has not contacted the MobiControl server for a specified time interval, or has been lost or stolen and appears as "offline".

File Encryption Policy: MobiControl provides kernel level file encryption that encrypts data stored directly on mobile devices (onboard storage) as well as on SD / memory cards (external storage) to help businesses achieve compliance with strict data storage and processing regulations. This protects sensitive data if an attempt is made to extract it from the mobile device and access it on another mobile device, computer or data reader by an unauthorised person. MobiControl’s policy-based File Encryption uses FIPS 140-2 validated AES-256 encryption algorithms to secure mobile data.

Connection Security Policy: Protects the integrity of the corporate firewall and internal corporate data by enforcing endpoint authentication (i.e. both client and server certificates) and encrypting all data that travels between mobile devices, MobiControl servers and MobiControl Management consoles. MobiControl encrypts data using standards based SSL communication and FIPS 140-2 certified algorithms.

Device Feature Control Policy: MobiControl's Device Feature Control policy allows IT administrators to selectively disable device hardware features. Applying the policy at the individual or group level allows custom profiles for different users and locations in an organization. Disabling Bluetooth and Infrared ports allows administrators to control whether end users can beam business cards, applications or documents to one another. Administrators can also disable cameras and other hardware features in secure facilities.
mobicontrol provisioning
Using group policies, automatically deploy software and data to devices in the field in real-time over any network (WiFi, cellular, cradled etc.). SOTI advanced compression and check pointing algorithms allow data to delivered even over very slow and unstable connections, saving IT departments months of work, and truly enabling organisations to realise the ROI of mobile device deployments sooner.
mobicontrol helpdesk
MobiControl equips support personnel with powerful remote control and helpdesk tools to diagnose and fix problems efficiently. Support staff can login to remote devices to see exactly what the remote user sees in real time and to manage and view: services, tasks, file system and registry of a mobile device. This results in a decrease in downtime and labor costs and contributes to a decreased total cost of ownership.
mobicontrol data synchronisation
SOTI’s data synchronisation policies allow organisations to synchronize files and/or folders between devices and a server. Synchronisation can be ad-hoc or at scheduled intervals. This important tool allows your employees in the field and in the office to always be equipped with the most up-to-date information.
mobicontrol crm
MobiControl allows for IT support teams to collaborate on support issues and save time by tracking cases and their history. Using MobiControl, one can quickly and efficiently identify problem/defective units before warranty periods expire. This reduces user down time and increases IT support productivity.
mobicontrol asset management
MobiControl allows support personnel to track hardware and software assets. Device grouping allows devices to automatically group themselves based on criteria of the deployment (e.g. devices in a deployment can determine which location they are in and automatically reconfigure accordingly). This decreases the amount of time needed to manage a deployment and thus increases productivity.
mobicontrol diagnostics
Diagnostic and imaging tools can be used to create base line diagnostics of devices in the field and automatically identify potential problem areas. The time-savings are significant: using these tools, a support person can determine the cause of the problem in less than a minute as opposed to spending several hours to troubleshoot problems.
mobicontrol reporting
MobiControl includes an advanced reporting engine that pulls detailed information about all aspects of system operation and the status of software / data deployments. Mobile enterprises can use standard reports, or customize and create new reports to deliver real-time statistics about the mobile devices deployed in the field.

MobiControl Product Overview Video

The MobiControl Product tour video provides an overview of how the product can be used in a real life situation, as well as highlighting the core functionality and value provided by the product.

  • MobiControl Overview Scenario

  • MobiControl Overview Benefits

  • MobiControl Training Video Series

    The following series of MobiControl training videos will help you get started with using MobiControl, each video is typically about four minutes long and provides an overview of a particular subject area. If you are just getting started with MobiControl we recommend that you view the training videos in the order listed below, starting with the 'MobiControl Architectural Overview' video. If you already have some familiarity with MobiControl, feel free to go directly to the segment(s) that are of interest to you.

  • MobiControl Architectural Overview

  • Installing MobiControl

  • MobiControl Management Console Overview

  • Configuring Devices with MobiControl

  • Using MobiControls Remote Control/Help Desk Functionality

  • Deploying Software/Data to mobile devices using MobiControl